Your Three Critical Plans:
The Completion Plan

The Completion Plan includes all the details of how every benchmark in a Job Plan will be met.

In the E-Myth Mastery Program, the Completion Plan is known across industries as the Action Plan.

Title: Quality Assurance On-Site

Result: To ensure that the job specifications and measurements given on the initial plans accurately match what is really there.

Materials Needed: Level, tape measure, plans, flashlight, change order forms, pens, pencils, cell phone, etc.

Position with Overall Accountability: Residential Remodel Division Manager

Reporting Positions: Foreman

Staff Positions: Supervisor

#	BENCHMARK	ACCOUNTABILITY OF	DUE BY
1	Receive job specifications (specs) from the architect.	Architect	3 Days prior to 1st Day of Job
2	Review job specifications for any anomalies or special circumstances.	Foreman	2 Days prior to 1st Day of Job
3	Confirm site access with client using the Confirming Site Access With Client script.	Foreman	1 Day prior to 1st Day of Job
4	Take the specs to the job site itself.	Foreman	1st Day of Job
5	Confirm every measurement and specification with on-site quantification.	Foreman	1st Day of Job
6	If there are any discrepancies, fill out a Change Order form for the architect, and an Alert form for the home owner/client.	Foreman	1st Day of Job
7	If there are any discrepancies, follow the Consult With Architect and Consult With Client Completion Plans.	Foreman	1st Day of Job
8	If there are no discrepancies, follow the Confirm Construction Schedule With Client Completion Plan.	Foreman	2nd Day of Job

#	STANDARDS
1	Growen Co. Inc. will do each job at a cost significantly below the competition, at a quality significantly higher than any one else around, and at a profit that will justify our efforts as well as the commitment of our investors.
2	All employees will project an image of professionalism and order from the first contact through to the project completion. Prospects and clients will encounter a team atmosphere from all members of the staff, and an attitude of genuine caring and interest in their needs, concerns, and dreams for their projects.
3	We will staff every job every day and complete each on time.
4	The field crews will present a neat, well-mannered, professional appearance, dressed in matching uniforms, hard hats, and work shoes.
5	The managers will dress in tasteful and professional business attire in the office as well as in the client's home or office.
6	Estimators, on-site job supervisors, and coordinators, who will be responsible for labor and material deployment, will support each project manager.
7	We will begin no job until all required components are on site or readily available for use.
8	Foreman will appear at least five minutes early at the job site with all necessary tools, forms, and equipment particular to the job.
9	Any changes or conversations with either the architect or the client involving proposed changes to the written specs. must be documented in writing.

Your Three Critical Plans:The Completion Plan